Finding care
Begin with a doctor or nurse you know from previous care, a clinic visit in person or a telehealth service with a licence. Telehealth delivers care by video, telephone or messages exchanged online. Compare how each service would check your health and your problem.
Ask who will assess you and what records to bring.
Ask who will review your history and how to send questions back.
Ask which parts of the assessment happen at the visit and which need another setting.
Medical-board guidance requires remote services to arrange any tests you need or send you for an exam in person if your assessment calls for one.
Ask who reviews results and where to send a new question.
Ask how to reach the person who assessed you after the online exchange ends.
Licence check
Where you sit for a remote visit determines which state's permission is needed. Under US health-department guidance, the person treating you needs that state's licence or other permission, as of September 2026.
As of September 26, 2026, online prescribing rules vary from state to state. A process allowed in one state is not automatically allowed in another.
Start a note for each care option you are considering. Put the prescriber's name, visit method and next step at the top.
Then add the pharmacy's name, the written charges and the way follow-up works. Leave unanswered questions visible. A blank is a reason to ask again.